Guides

Journey mapping: search, merchandising, checkout

Product desk · 21 Jul 2026

A simple matrix for choosing discovery, personalization or copilot by journey stage.

Specification is a craft. Intent, catalog fitness and merchandising policy belong in the experience brief — not in a scattered message thread. Mobiloitte AI Commerce publishes capability notes, mapping packs and collection maps so enterprise teams, partners and operators can argue from the same workspace data.